It is now official – our Customer Service Excellence award has been recommended by the UK Assessment Service Panel.

Conclusions

Having carried out the assessment process in accordance with the guidelines provided for assessors by the Cabinet Office the Assessor was satisfied beyond any doubt that Print Image Network Ltd meets the requirements of Customer Service Excellence. The Assessor recommends to the Panel that Print Image Network Ltd be recognised under the standard. On behalf of Centre for Assessment Ltd. the assessor would like to congratulate all the staff of Print Image Network Ltd on their achievement.

Assessor Name: Michael Lynch Date of report: 20th January 2012

Our Brand – to cater for all non statutory elections is going from strength to strength. We are running elections from start to finish for NHS Trusts, Universities, Housing Associations, professional bodies and more! New contracts are being won on a regular basis and all feedback shows the same philosophy as Print Image Network is being applied i.e. that of “doing as much as we can rather than as little as possible to get by”.

• Home office supplier adviser – aided in the initial and subsequent design of all forms for the forthcoming PCC Elections
• Cabinet office supplier adviser – regular correspondence to help with thoughts and future projects
• Electoral Commission supplier adviser – regular emails, telephone calls and meetings to help with the smoth running of elections

• New website – complete re-work rather than updating original. Giving a better experience for all
• Postal vote videos – new idea AND Free of Charge!! Designed to be placed on Council website to aid voters of all ages.

• New computers & IT systems – all servers and computers updated. 2 screens for all staff. Working systems amended for even greater efficiency.
• New project Admin system – new software installed on all computers after extensive testing

New staff have been brought on board and have been put through our training regime to ensure full knowledge of all aspects to do with elections.

• Investors in people – Awarded to Print Image Network Autumn 2011
• Customer service excellence – Awarded to Print Image Network January 2012
• ISO 9001 (Quality Standard) – every procedure implemented and accreditation due within the next 3months
• ISO 27001 (Data security standard) – every procedure implemented and accreditation due within the next 3months

All completed and analysis shows just how much we have saved Councils in terms of money AND staff time by the clever use of design and technique. Speak to us and find out how – it really works!

Print Image Network is proud to announce the gift of £500.00 to the Circus Starr Charity to enable 30 underprivileged children to have a fun night out at the circus. The money pays for donated tickets – where tickets are given completely free of charge to children’s charities and community groups enabling underprivileged children and children with disabilities to enjoy a memorable day at the circus. The performance is in Stockport, on 5th March 2012