Company Values

Our Company Values

Our employees are what make our business. That’s why our company values have been defined entirely by our team.

When we started the process to define our company values, we began with the principles that lay at the heart of our business and assessed our shared behaviours.

Through a series of surveys and workshops, our values were defined by what we collectively thought and said. That’s why we created the imagery that supports our values message today.

Our values don’t stop here; they ultimately shape the way we do business with our customers, our partners and each other. Our core values influence every facet of our operations.

Company Values & Customer Service

Over the years we have developed many strong relationships with our council customers and we believe we deliver the best possible service. That’s because we have a customer-centric culture which is focused on people.  Internal and external people are equally important to Print Image Network as our employees ultimately make for happy customers.  That’s why we follow the principles according to the Investors in People and Customer Service Excellence Standards.

Company Values & Investors in People

We think that people who find genuine satisfaction in their jobs will go the extra mile to make customer’s happy. Through our work with IIP, we have implemented people processes that have helped empower and motivate our employees. These include creating a good working atmosphere which makes employees feel listened to, valued and engaged, and encouraging personal development.  We embrace our values on a daily basis, incorporating them into whatever we are doing in the workplace. 

Company Values & Customer Service Excellence

We have held the Customer Service Excellence Standard since 2012. Since then, we have improved our customer satisfaction rating year-on-year. We fully contribute this to the values held by each and every member of staff. Indeed, one of the five criteria that companies must be successfully assessed against for the Standard is the Culture of the Organisation.  Recently, Print Image Network has been awarded no fewer than 13 compliance plus awards, one of which was for the way we empowered and encouraged staff to participate and promote customer service.